Refund policy
Our return policy states that we gladly accept returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a store credit (e-gift card) within 30 days of the date your ordered shipped.
We offer exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped.
To start an exchange for the same item or a return for store credit, you can contact us at zbabyapprel@yahoo.com
Please state why you are requesting a return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at zbabyapparel@yahoo.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
We offer exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped.
To start an exchange for the same item or a return for store credit, you can contact us at zbabyapprel@yahoo.com
Please state why you are requesting a return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at zbabyapparel@yahoo.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.